Introduction Crafting effective Key Performance Indicators (KPIs) is crucial for enhancing the performance of restaurant department teammates. This article will explore KPIs tailored for various roles within the restaurant, including front of house (managers and service crews) and back of house (head chef and kitchen assistants). Front of House: Manager and Service Crews KPIs could…
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Introduction The Importance of Achieving Alignment: To highlights that achieving alignment between employees and employers is crucial for the success of an organization. Alignment refers to when both parties—employees and employers—share common goals, values, and perspectives. This alignment is emphasized as a fundamental aspect of organizational success, suggesting that it’s not just beneficial but essential…
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Introduction The F&B industry in Malaysia is a vital sector contributing significantly to the nation’s economy. In 2024, the Malaysian government introduced a new Employment Act tailored to address the specific needs and challenges faced by the F&B industry. This article aims to delve into the key provisions of this act, focusing on aspects such…
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Introduction In the fast-paced and ever-evolving world of catering, staying ahead of the curve isn’t just a competitive advantage – it’s a necessity. As tastes change, dietary preferences shift, and trends come and go, catering businesses must innovate to survive and thrive in a market that’s as unpredictable as it is delicious. In this article,…
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Introduction The Food and Beverage (F&B) industry is a dynamic and ever-evolving landscape where success hinges on a delicate balance between product cost and selling price. Achieving profitability while meeting market demands and maintaining quality is a constant challenge for businesses in this sector. In this article, we will explore the intricacies of setting product…
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Introduction In the bustling environment of a professional kitchen, the role of a chef extends far beyond just creating delicious dishes. Beyond culinary skills, chefs bear significant responsibilities that encompass ensuring safety, maintaining quality standards, and leading their team effectively. This article explores the multifaceted responsibilities of chefs in the kitchen and the pivotal role…
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Introduction In a bustling kitchen environment, where precision, efficiency, and consistency are paramount, having well-defined Standard Operating Procedures (SOPs) is crucial for ensuring smooth operations. SOPs serve as a blueprint for every aspect of kitchen activities, from food preparation and cooking to cleaning and maintenance. By establishing clear and comprehensive SOPs, you not only streamline…
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Introduction For coffee lovers, the quest for the perfect cup of coffee doesn’t end with selecting the right beans and brewing method. Keeping your coffee fresh is equally important to ensure that every cup is a flavorful and aromatic delight. In this article, we’ll explore how to keep your coffee fresh, the shelf life of…
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Introduction In today’s competitive business landscape, it’s crucial for organizations to periodically assess their overall health and performance. Just as individuals visit doctors for check-ups to ensure they are in good health, businesses too can benefit from regular check-ups. This process is commonly referred to as a “business health check” or “business assessment.” In this…
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Introduction Running a successful cafe business requires careful planning, dedication, and effective management. However, several factors can contribute to the failure of a cafe. Understanding these potential pitfalls can help cafe owners and operators make informed decisions and take proactive measures to avoid them. This article aims to highlight some common reasons that can lead…
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