Introduction Cafes have become a ubiquitous part of Malaysian culture in recent years. With the rise of social media and the proliferation of influencers, cafes have become more than just a place to grab a cup of coffee – they’re now a destination in their own right, attracting customers with their unique decor, trendy food…
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Introduction Malaysia is a country that is famous for its diverse culture, food, and tourism. One of the most popular businesses in Malaysia is the café business. With the increase in demand for quality coffee, more and more entrepreneurs are starting café businesses in the country. However, the café business in Malaysia can be challenging,…
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Introduction Cafes are complex businesses that rely on the expertise and hard work of a range of different employees. Each department in a cafe has its own unique set of terms and conditions that employees should be aware of to ensure a smooth and productive work environment. Responsibility of Front Of House (FOH) Front of…
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Introduction A Standard Operating Procedure also known as S.O.P is a procedure specific to your operation that describes the activities necessary to complete tasks in accordance with industry regulations, provincial laws or even just your own standards for running your business. Any document that is a “how to” falls into the category of procedures. What…
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Introduction The BIG question in the room: How do I start my dream coffee shop business? So, you’re ready and want to start coffee shop business. You’re excited and burning with desire to be a proud owner of a café that is part of a hip and vibrant café culture. You imagine walking into the…
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